IMP is the Internet Messaging Program that Succeed.Net provides for our customers available at: http://imp.succeed.net. It is written in PHP and provides webmail access to your POP3 email accounts.  You can use it as you would a standard email client (etc. Outlook Express, Netscape). It can be accessed from any internet connection anywhere!.

To login:

1. Open a Web browser (Netscape or Internet Explorer) and go to the URL http://imp.succeed.net.

2. Type your User Name, in the user name text box.  You can click on the box with the mouse so that the cursor appears in the box to begin typing.  Move from text box to text box by pressing the Tab key.

3. Enter your password in the Password text box.  The password is not displayed in the box (so no one can read it over your shoulder), so type carefully.

4. Click on the Log In button.

Monthly maintenance:

Don't be surprised to see this screen the first time you login at the beginning of each month:

Choose any or all of the options and click either of the blue buttons to continue to your Inbox.
 

Tip: Be sure to logout or close the Web browser when you finish with IMP or leave the computer to ensure that no one else may access your account.

The Inbox

The Inbox is where all your new mail messages are stored. The following is a list of the icons used in the Inbox:

Inbox Icons

Reading a Message

The following is a list of icons used in the Message window:

When you click on the From or Subject text of a message in the Inbox folder window, the message displays in a window of its own, similar to this:

After you have read the message, you have several options, including:

• deleting the message

• filing the message in a folder for future reference

• replying to the message

• forwarding the message to someone

• downloading or saving attachments

• proceeding to the next or previous message using the forward and back icons

To return to the Inbox from the Message window, you can:

• click the Inbox icon

• click either of the Back to Inbox links

• click the Open Folder icon while Inbox is selected from the drop-down list

Sending a Message

The following is a list of icons used in the Message Composition window:

To create a new message:

1. Click the Compose button. A new Message Composition window similar to the one below will open.

2. In the To: field, enter the address of the person to receive the mail.

3. Move to the Subject: field by pressing the Tab key several times or by clicking on the field with the mouse. Enter a few words to describe the subject of the message.

4. Click in (or tab down to) the message text box and type your message.

5. Send the message by clicking the Send Message button.

Tip: The e-mail system is not designed to sit idle for long periods of time. After 5 or 10 minutes of inactivity, you'll have to login to again.  If you are composing a message that will take you longer than 5 minutes to create, you could lose the message if you are logged out.  To avoid this, periodically save longer messages while you are writing them.  To save a message before you finish and send it, click the Save Draft button—a copy of the message will be saved in the Inbox. You can open the copy and finish it later.

When you send a message, the browser takes you back to the Inbox. Try sending yourself a message by following the steps above and entering your own address in the To: field. You may need to click the Refresh Inbox icon to refresh the contents of your Inbox in order to see the new message (this may take a few seconds).

Replying to a Message

To reply to a message you have received:

1. Click on Reply in the message window (If you wish to reply to all recipients of the original message, click on Reply to All).  The Message Composition window appears with the sender's address, the subject, and a copy of the original message already filled in.

2. Type your reply in the message text box.

3. Send the message by clicking the Send Message button.

Tip: It's a good idea to include the original message in your reply. It helps people remember what you are talking about. But if you don't want to send all of the original message, you can highlight and delete the text before you send it back with your comments.

Reading Attachments

If a message has an attachment, the Part(s) field will appear below the Subject field in the message window.  You will see the name of the file attached, followed by the Download icon.  Be aware that your computer won't be able to open an attached file unless it has the appropriate software for that file type.  

To read an attachment:

1. Click on the Download icon in the Part(s) field of the message window.  A window will appear asking if you want to open the file from its current location or save the file to disk.

2. Select "Open this file from its current location" to view the file immediately or "Save this file to disk" to save it to a location on your computer.

3. Click OK.

Warning: Don't open files attached to e-mail messages from people you don't know. Sometimes viruses are sent as attachments to e-mail messages.

Attaching a File to a Message

You can attach files such as graphics and word processing documents to your e-mail messages.  Be aware that the recipient will only be able to open the files if she has the appropriate software.

Tip: If the recipient of your message can't open the attachment, he or she may not have compatible software.

To attach a file to your message:

1. Click on the Attachments icon (or scroll down to the bottom of the screen) in the Message Composition window.

2. Enter the filename in the the Attachment text box.  If you don't know the exact filename, you can use the Browse button to select a file to attach.  Select the file you wish to attach and click Open.

3. Click the Attach button.

Now when you send your message, a copy of your file will be sent along with it.

Printing a Message

Since IMP runs inside a Web browser, it uses the browser's Print function.  Printing a copy of a message works the same as printing any Web page.  The print option is found under the File menu in both Netscape and Internet Explorer.

Deleting Messages

Once you start using e-mail, junk may accumulate quickly in your Inbox.  Make it a habit to delete every message you do not want, and to save in folders the ones you do. The more messages in your Inbox, the longer it takes to display them. Not only that, but if your Inbox gets too full, the system administrator will move it to a mail folder for you, in order to keep the system running smoothly.

There are two ways to delete a message:

• In the Inbox window, check the box next to the message(s) you wish to delete.  Then click Delete (located at the top left and bottom left of the Inbox window)

• In the Message window, click Delete (located at the top left and bottom left of the Message window)

Deleted messages are not automatically removed from your Inbox in case you change your mind about deleting the message(s).  Deleted messages are displayed in the Inbox with a line through the Date, From, and Subject fields (like this).  To remove deleted messages from your Inbox, click Purge Deleted (located at the top right and bottom right of the Inbox window).

If you don't like the deleted messages staying in your Inbox until they're purged, you can change your Mail Management Options.

To change your Mail Management Options:

1. Click the Options icon in the Inbox window.

2. Under Mail Management, click Deleting and Moving Messages.

3. Check the box labeled "When deleting messages, move them to your Trash folder instead of marking them as deleted".

4. Choose a folder, such as DELETED, where the deleted messages will be stored.

5. Click the Save Options button.

6. A new Empty Trash icon appears on the main taskbar, and messages disappear from the Inbox as soon as they're deleted.

The Address book

When you are sending a message to someone, you can simply type in the recipient's address if you know it.  But many people find that keeping an address book of e-mail addresses is much easier.  

To set up your Address book:

1. Click the Options icon in the Inbox window.

2. Under Other Options, click Address books.

3. Under Available Address books, select My Address book.

4. Click the Add Source icon.

5. Under "Choose the address book to use when adding addresses", select My Address book from the pull-down menu.

6. Click the Save Options button.

After setting up your Address book, you can add addresses to it.  You can type new addresses directly into your Address book, or you can save addresses from messages you have received.

To add a new address:

1. Click on the Address book icon in the Inbox window.  The Contents of My Address book screen will appear.

2. Click the Add icon to open the Add a new contact window.

3. Type in all the information you wish to provide for the new contact.
   
   

   
    

4. Click the Save button.  A screen will open showing the information for the new contact.
   
   

   
    

5. Click the Browse icon to return to the Contents of My Address book screen, or click the Mail icon to return to your Inbox.

To save an address from a message you have received:

1. Click on the message to open the message window.

2. Click on the Add to Address book icon to the right of the address you wish to save.

A text box will appear above the message screen informing you that the address was successfully added to your Address book.

You can now use your Address book to easily add addresses when you are composing a message.

To add a recipient to your message using your Address book:

1. Click Compose in the Inbox window or Reply in the message window to open the Message Composition screen.

2. Click on the Address book icon in the Options field of the Message Composition screen.

3. Type in all or part of the name of the person you're looking for into the Find field, and press the Search button to find the address (or you can simply scroll down through the addresses to find the person you want to select).

4. Select the entry and click the To button.  You may also select the Cc button to send a "carbon" copy of your message to the recipient or the Bcc button to send a "blind" copy (the person you sent it To won't see that you sent this person a copy).

5. Click OK, and you will be returned to the Message Composition screen with the recipient field(s) of your message filled in with the entries you selected.

To move WebMail addresses into the IMP address book:

1. In WebMail, send a message to the people you want in your IMP address book and Cc yourself. The text of the message doesn't matter (Do not send one message to more than 50 recipient addresses, however).

2. In IMP, open the message and click on the Add to Address book icon beside each address in the From field to add them to your Address book.

Using Folders

A good way to keep your Inbox from getting cluttered is to move messages from the Inbox to folders.  You have the ability to create new folders and define them as you wish.  For example, if you want to save personal messages from friends and family, you can create a folder called "Personal" and move or copy messages from your Inbox to the Personal folder.

To create a new folder:

1. Click the Folders icon in the Inbox window.

2. In the Folder Navigator screen, click on the Choose Action pull-down menu and select Create Folder.

3. Enter the name of the new folder into the text box of the prompt window and click OK.

4. The new folder will now be displayed in the Folder Navigator screen.  Click the Inbox  icon to return to your Inbox.

To move or copy messages from the Inbox to a folder:

1. In the Inbox window, check the box to the left of the message(s) you want to move or copy.

2. Click on the Messages to pull-down menu (top right and bottom right of the Inbox window) and select the folder where the messages will be moved or copied.

3. To move the message to the target folder, click Move next to the pull-down menu.

4. To copy the message to the target folder, click Copy next to the pull-down menu.

Keep in mind that moving a message to another folder will take it out of your Inbox, while copying a message to another folder will send a copy of the message to the folder while leaving the original message in your Inbox.

To view the contents of a folder:

1. Click on the pull-down menu next to the Open Folder icon in the Inbox window (top right corner).

2. Select the folder you wish to view.

3. A screen similar to the Inbox will appear, displaying the contents of your folder.  Click the Inbox  icon to return to your Inbox.

Options (Preferences)

You can use the Options menu to tailor the appearance, performance, and content of your e-mail.  Click on the Options icon in the Inbox window to view the Options screen where you will find links to windows that will allow you to customize your preferences for IMP.

Available options include:

• Changing the name, address, and signature that people see when they read and reply to your email

• Changing display options such as how many messages you see on each page and how messages are sorted

• Selecting address book sources for adding and searching for addresses