Last updated: 04/23/08

DSL / Wireless installer (Subcontractor or full-time)

Description: Install physical ethernet or telephone cabling and DSL or Wireless equipment in residential and business locations.  Primary focus will be residential and commercial wireless installations of our wireless internet access equipment.

Requirements:

• At least 1 year experience in DSL, Wireless, or Satellite TV installations. 

• Must have basic computer networking setup and installation skills.  Must be very familiar with basic Internet configuration (TCP/IP settings, email)

• Must have general building construction knowledge and be able to do good clean looking, long lasting installations. 

• Must have own tools and a good condition work vehicle (truck or van) that can hold up to a 24ft ladder.

• Must be good with time management and have strong customer service skills.

• Being able to climb towers up to 150' a plus, but not necessary.

Subcontractor Pay: per job basis + sales bonuses (average install pays $100 plus any add-ons you can sell customer).  Sub must provide CAT5 cabling and basic mounting parts.

Full-time Pay: $12-15 per hour based on experience + company install truck OR mileage if you have your own truck.

Computer Network Admin
Description: Supervise and manage our computer networking division (currently includes 2 other technicians) and around 50+ business customers (typical 5-50 PC's).  Manage client networks, servers, and workstations.  Create sales and service quotes.  Perform installations and repairs of workstations, servers, and network equipment (firewalls, routers, indoor wireless).  Perform documentation, planning, sales, onsite technical work.  Maintain high customer satisfaction ratings. 

Requirements:

• Ability to effectively communicate with customers, peers, supervisors, and managers.
• Excellent written and oral communication skills.
• Ability to work on complex tasks without requiring supervision and following policies and guidelines as established by the organization.
• Proven analytical and problem solving skills.
• Full disposition and ability to document processes and procedures, as indicated by guidelines.
• Project management skills in a demanding work environment.
• Ability to prioritize and manage multiple projects and technicians.
• Working knowledge of MS Windows 2000/3, including MS Exchange 2003, IIS, WINS, DHCP, and Active Directory.
• Working knowledge or strong desire to learn wireless technologies.
• Knowledge or familiarity with hardware-based firewall equipment (NetScreen, Sonicwall, etc). 
• Desire and ability to learn new technologies as required by the position.
• Understand the importance of billing documentation and inventory procedures.
• Programming skills (PERL, Shell Scripts, PHP, MySQL) are a plus as well as UNIX server knowledge (Linux or Freebsd)

 Minimal Educational Level:

• Bachelors Degree in Computer Science, Information Technology or closely related field (preferred).  Equivalent experience considered.
• MCSE, CCNA and similar certifications a plus

Experience:

• Experience in Technical Customer Service
• History of strong contributor to the organization in a team-based environment.
• Willingness and desire to learn and adapt to operational procedures as dictated by guidelines.

Pay: $40k-$50k / year base + bonuses depending on experience (80k+ year potential) + medical savings account