Fixed Wireless Installation (FAQ)
Last updated: February 04, 2011

What does the equipment or installations look like?
Please see our installation gallery for a general idea of what our installation might look like on your house or building.  Typically our installations are smaller and less obtrusive than a standard Satellite dish installation.

What is included in the basic installation?

Universal J-mount (like a satellite TV) and wall mount bracket and up to 10' x 1" steel mast.
Wireless broadband radio equipment and Antenna
Up to 100' of cable & connectors
Single wall penetration for Ethernet cabling (inside wall runs, attic or crawlspace available at an additional charge)
Stapling of cabling to external wall.
Antenna installation and alignment.
Connection to single computer network card or to existing customer switch or router.
Setup of basic TCP/IP networking and email setup of a single computer.
Setup of our wireless router in a standard bridging mode, or routing mode with NAT
   and DHCP options as required by customer.
90-day Installation warranty.

What is *NOT* provided in the basic installation?

Setup and configuration of more than one normal computer workstation.  Configuration
   of customer provided Servers, firewalls, routers, etc.
Troubleshooting and repairs to the customer computer(s) or local area network
   (ethernet).
Running cabling in walls, through attics, under floors, etc.
Any network cabling other than the cabling required to connect the Wireless
   equipment to a single port on a computer, router, firewall, or network switch / hub.
Any special equipment required to mount an antenna in a difficult location or height
   than the basic install includes.
Local area network equipment (hubs, switches, network cards).  You will need an
   Ethernet LAN equipment or indoor wireless network if you intend to connect multiple
   computers to the wireless internet connection.

Setup of additional computers is $25 per computer (TCP/IP setup, single email setup, home page, connection testing).  All other services are quoted at time of site survey or install.

Succeed.Net is a full service computer networking company and can provide you with an excellent single source solution to most of your business computer needs.  We offer computer sales, installation services, repairs, consulting, networking, cabling, and more.  Please see our computer services page

Standard Custom Installation options:

10 foot mast and non-penetrating sled roof mount for flat roofs (parts and labor) - add $100
Chimney mount (parts and labor) - add $80
30' Guyed mast (parts and labor) - add $300
Interior wall installation (under floor or in attic) - $75 per hour + parts
All other Consulting services, Computer repairs, Networking, etc.  Please view our labor rate chart.

What is performed during a site survey?
A wireless technician will come to your location and test with a portable receiver and antenna unit to determine if there is sufficient signal to support an internet connection via our wireless network.  You will be notified if the installation will be standard, or require additional parts and labor at that time.

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